{"id":1123,"date":"2025-09-19T10:14:06","date_gmt":"2025-09-19T08:14:06","guid":{"rendered":"https:\/\/lyssna-njut.se\/?page_id=1123"},"modified":"2026-04-23T14:29:59","modified_gmt":"2026-04-23T12:29:59","slug":"omlaggning-fibernat","status":"publish","type":"page","link":"https:\/\/lyssna-njut.se\/?page_id=1123","title":{"rendered":"Oml\u00e4ggning fibern\u00e4t"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-base-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-d6f65a1b wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-text-color has-link-color has-system-sans-serif-font-family wp-elements-280911c0c54d0e129da5be53c6df18d4\" style=\"color:#122567;font-style:normal;font-weight:600\">VI F\u00d6RBEREDER FIBERN\u00c4TET F\u00d6R FRAMTIDEN<\/h2>\n<\/div>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-bae1e38dce795ee2446287ad3530bbba\" style=\"color:#122567\">Vi f\u00f6rbereder v\u00e5rt fibern\u00e4t f\u00f6r framtida \u00f6ppen fiber och fler valm\u00f6jligheter. Vi planerar att kunna \u00f6ppna upp v\u00e5rt fibern\u00e4t \u00e5r 2027, men innan dess kr\u00e4vs en hel del arbete. Just nu arbetar vi med att f\u00f6rbereda v\u00e5rt fibern\u00e4t f\u00f6r \u00f6ppen fiber. <\/p>\n\n\n\n<p>N\u00e4r det \u00e4r dags att l\u00e4gga om fibern\u00e4tet i din fastighet kommer du att f\u00e5 information i din brevl\u00e5da. Har du fr\u00e5gor om oml\u00e4ggningen av fibern\u00e4tet i din fastighet har vi samlat lite vanliga fr\u00e5gor l\u00e4ngre ner p\u00e5 sidan. Hittar du inte svar p\u00e5 din fr\u00e5ga d\u00e4r &#8211; kontakta v\u00e5rt kundcenter!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-base-color has-base-background-color has-text-color has-background has-link-color wp-elements-25959598f1d3ea95d7c17a88c79d5834 has-global-padding is-layout-constrained wp-container-core-group-is-layout-f85b018c wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--50);padding-bottom:0;padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"832\" height=\"555\" src=\"https:\/\/lyssna-njut.se\/wp-content\/uploads\/2024\/04\/GC_5.jpg\" alt=\"\" class=\"wp-image-632\" style=\"width:696px;height:auto\" srcset=\"https:\/\/lyssna-njut.se\/wp-content\/uploads\/2024\/04\/GC_5.jpg 832w, https:\/\/lyssna-njut.se\/wp-content\/uploads\/2024\/04\/GC_5-300x200.jpg 300w, https:\/\/lyssna-njut.se\/wp-content\/uploads\/2024\/04\/GC_5-768x512.jpg 768w\" sizes=\"auto, (max-width: 832px) 100vw, 832px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group alignwide has-text-color has-link-color wp-elements-214122db65f933a4787a127309a3ce02 has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-0f7bcf23 wp-block-group-is-layout-constrained\" style=\"color:#122567;padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<div style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0;height:1rem;width:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-color has-link-color has-system-sans-serif-font-family wp-elements-5e04f168baa8b3990038bc99b44db5ef\" style=\"color:#122567;font-style:normal;font-weight:600\">VAD INNEB\u00c4R OML\u00c4GGNINGEN?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>H\u00f6gre uppladdningshastigheter<\/li>\n\n\n\n<li>M\u00f6jlighet att best\u00e4lla bredbandshastigheter upp till 1000\/1000<\/li>\n\n\n\n<li>IPTV med samma kanalutbud som tidigare med m\u00f6jlighet att pausa, spola och se program upp till en vecka tillbaka. TV-signalen kommer via n\u00e4tverkskabel ist\u00e4llet f\u00f6r via antennkabel.<\/li>\n\n\n\n<li>Ett steg n\u00e4rmare ett \u00f6ppet fibern\u00e4t<\/li>\n<\/ul>\n\n\n\n<div style=\"height:46px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-base-color has-base-background-color has-text-color has-background has-link-color wp-elements-540f9a4a713f58e2e83f5ef0591b4401 has-global-padding is-layout-constrained wp-container-core-group-is-layout-309a284f wp-block-group-is-layout-constrained\" id=\"vanliga-fragor\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--50);padding-bottom:0;padding-left:var(--wp--preset--spacing--50)\">\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-base-color has-base-background-color has-text-color has-background has-link-color wp-elements-026056410f9d1e3d9b2c13f5e034b1f6 has-global-padding is-content-justification-left is-layout-constrained wp-container-core-column-is-layout-33bc1f99 wp-block-column-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-group alignfull has-base-color has-base-background-color has-text-color has-background has-link-color wp-elements-156d7bde0d03c5dd6311d2164b74b84a has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-33bc1f99 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<h2 class=\"wp-block-heading alignwide has-text-color has-link-color has-system-sans-serif-font-family wp-elements-a0d4fde487cc2745794be2f094a58bea\" style=\"color:#122567;font-size:clamp(1.502rem, 1.502rem + ((1vw - 0.2rem) * 1.663), 2.5rem);font-style:normal;font-weight:600;letter-spacing:-0.02em\">FR\u00c5GOR OM OML\u00c4GGNINGEN<\/h2>\n\n\n\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-88966d4b3bd53cb69d982cc6b70165ca\" style=\"color:#122567\">Nedan har vi samlat svar p\u00e5 fr\u00e5gor g\u00e4llande oml\u00e4ggningen av fibern\u00e4t. Har du fler fr\u00e5gor &#8211; h\u00f6r av dig till v\u00e5rt kundcenter s\u00e5 hj\u00e4lper vi dig!<\/p>\n\n\n\n<div class=\"wp-block-group alignwide has-text-color has-link-color wp-elements-8a8731606f7db0b36b821a09affbadab is-layout-flow wp-block-group-is-layout-flow\" style=\"color:#122567\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#122567;color:#122567\"\/>\n\n\n\n<details class=\"wp-block-details is-style-arrow-icon-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-style:none;border-right-width:0px;border-bottom-color:#122567;border-bottom-width:1px;border-left-style:none;border-left-width:0px;margin-top:0\"><summary>M\u00e5ste fiberutrustningen vara ig\u00e5ng under oml\u00e4ggningen?<\/summary>\n<p>Ja, det \u00e4r v\u00e4ldigt viktigt att fiberutrustningen \u00e4r aktiv under oml\u00e4ggningen f\u00f6r att utrustningen ska f\u00e5 r\u00e4tt uppdatering. \u00c4r fiberutrustningen avst\u00e4ngd under oml\u00e4ggningen kommer din fiberanslutning inte vara aktiv f\u00f6rr\u00e4n \u00e5tg\u00e4rd g\u00f6rs.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-arrow-icon-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-style:none;border-right-width:0px;border-bottom-color:#122567;border-bottom-width:1px;border-left-style:none;border-left-width:0px;margin-top:0\"><summary>Beh\u00f6ver jag vara hemma vid oml\u00e4ggningen?<\/summary>\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-25f89e4b6e8d5d8f0eea23e9a379e647\">I vissa fall kan fiberutrustning inne i fastigheten beh\u00f6va bytas ut, d\u00e5 skickar vi ut information ca tv\u00e5 veckor i f\u00f6rv\u00e4g att vi beh\u00f6ver \u00e5tkomst till din fastighet. F\u00e5r vi inte \u00e5tkomst det angivna datumet kommer din tj\u00e4nst inte att fungera f\u00f6rr\u00e4n vi kunnat byta utrustningen i din fastighet.<\/p>\n\n\n\n<p>Har vi inte informerat om att vi beh\u00f6ver \u00e5tkomst till din fastighet kan oml\u00e4ggningen ske utan byte av fiberutrustningen.<\/p>\n\n\n\n<p>K\u00e4nner du dig os\u00e4ker &#8211; kontakta v\u00e5rt kundcenter!<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-arrow-icon-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-style:none;border-right-width:0px;border-bottom-color:#122567;border-bottom-width:1px;border-left-style:none;border-left-width:0px;margin-top:0\"><summary>Kan jag f\u00e5 en specifik tid oml\u00e4ggningen i min fastighet?<\/summary>\n<p>Vi har tyv\u00e4rr inte m\u00f6jlighet att ge specifika tider f\u00f6r oml\u00e4ggningen. Vi kommer att vara flera tekniker som arbetar i m\u00e5nga fastigheter samtidigt och har d\u00e4rmed sv\u00e5rt att ge exakta tider f\u00f6r varje fastighet. <\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-arrow-icon-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-style:none;border-right-width:0px;border-bottom-color:#122567;border-bottom-width:1px;border-left-style:none;border-left-width:0px;margin-top:0\"><summary>F\u00f6r\u00e4ndras tj\u00e4nsterna efter oml\u00e4ggningen?<\/summary>\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-77173c8a2309e82acf355327c284368f\">Bredbandstj\u00e4nsten kommer att fungera precis som tidigare, men samtliga bredbandstj\u00e4nster kommer att bli symmetriska s\u00e5 uppladdningshastigheten blir h\u00f6gre f\u00f6r flera tj\u00e4nster.<\/p>\n\n\n\n<p>TV-tj\u00e4nster kommer att g\u00e5 fr\u00e5n TV via koax till IPTV med m\u00f6jlighet att pausa, spola och se TV-program upp till en vecka tillbaka. Kunder med abonnemang kommer att f\u00e5 TV-utrustning utskickad fr\u00e5n Sappa via postnord tillsammans med instruktioner f\u00f6r hur detta ska kopplas in.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-arrow-icon-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-style:none;border-right-width:0px;border-bottom-color:#122567;border-bottom-style:solid;border-bottom-width:1px;border-left-style:none;border-left-width:0px;margin-top:0\"><summary>Min bredbandstj\u00e4nst fungerar inte efter oml\u00e4ggningen<\/summary>\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-776cebb87c97623b5cf3532677531928\">B\u00f6rja med att starta om din router eller annan utrustning som \u00e4r kopplad mot fiberkonverteraren. L\u00e5t utrustningen vara avst\u00e4ngd i ca 15 sek innan du startar den igen. <\/p>\n\n\n\n<p>Kommer inte tj\u00e4nsten ig\u00e5ng efter omstart v\u00e4nligen kontakta v\u00e5rt kundcenter p\u00e5 tel 0171-595 65 (knappval 3). Om v\u00e4xel inte \u00e4r \u00f6ppen eller vi \u00e4r upptagna &#8211; l\u00e4mna ett meddelande s\u00e5 \u00e5terkommer vi s\u00e5 snart som m\u00f6jligt.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-arrow-icon-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-style:none;border-right-width:0px;border-bottom-color:#122567;border-bottom-width:1px;border-left-style:none;border-left-width:0px;margin-top:0\"><summary>N\u00e4r kommer fibern\u00e4tet \u00f6ppnas upp f\u00f6r fler tj\u00e4nsteleverant\u00f6rer?<\/summary>\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-e0db9954991ffe37982f6bb0788b4e47\">Vi planerar att kunna \u00f6ppna upp n\u00e4tet f\u00f6r fler tj\u00e4nsteleverant\u00f6rer under \u00e5r 2027. Men innan detta kan ske m\u00e5ste hela fibern\u00e4tet g\u00e5 igenom denna oml\u00e4ggning. Vi kommer att g\u00e5 ut med mer information ang\u00e5ende \u00f6ppen fiber n\u00e4r det blir aktuellt.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-arrow-icon-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-style:none;border-right-width:0px;border-bottom-color:#122567;border-bottom-width:1px;border-left-style:none;border-left-width:0px;margin-top:0\"><summary>Ska gamla modem\/TV-utrustning \u00e5terl\u00e4mnas?<\/summary>\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-a37258426cb530a512aaca66008aa27d\">Kabelmodem av m\u00e4rket Arris kan sl\u00e4ngas i elektronik\u00e5tervinningen. <\/p>\n\n\n\n<p>N\u00e4r det g\u00e4ller TV-utrustning kommer Sappa att skicka ut retursedlar f\u00f6r den utrustning som ska skickas tillbaka.<\/p>\n<\/details>\n\n\n\n<div style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0;height:8px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-base-background-color has-background has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-f46f843c wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--50);padding-bottom:0;padding-left:var(--wp--preset--spacing--50)\">\n<hr class=\"wp-block-separator alignfull has-text-color has-alpha-channel-opacity has-background\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);background-color:#dde9e9;color:#dde9e9\"\/>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-base-color has-base-background-color has-text-color has-background has-link-color wp-elements-3595ad9d0e0bb3a9069c9f1e40c644c2 has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-33bc1f99 wp-block-group-is-layout-constrained\" id=\"vanliga-fragor-TV\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<h2 class=\"wp-block-heading alignwide has-text-color has-link-color has-system-sans-serif-font-family wp-elements-ce531e7c6cc961eb6a13a4c4aa6fbe15\" style=\"color:#122567;font-size:clamp(1.502rem, 1.502rem + ((1vw - 0.2rem) * 1.663), 2.5rem);font-style:normal;font-weight:600;letter-spacing:-0.02em\">FR\u00c5GOR OM TV-TJ\u00c4NSTER<\/h2>\n\n\n\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-88966d4b3bd53cb69d982cc6b70165ca\" style=\"color:#122567\">Nedan har vi samlat svar p\u00e5 fr\u00e5gor g\u00e4llande oml\u00e4ggningen av fibern\u00e4t. Har du fler fr\u00e5gor &#8211; h\u00f6r av dig till v\u00e5rt kundcenter s\u00e5 hj\u00e4lper vi dig!<\/p>\n\n\n\n<div class=\"wp-block-group alignwide has-text-color has-link-color wp-elements-7909ff860381a14540a1f83306f9bd81 is-layout-flow wp-block-group-is-layout-flow\" style=\"color:#122567\">\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#122567;color:#122567\"\/>\n\n\n\n<details class=\"wp-block-details is-style-arrow-icon-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-style:none;border-right-width:0px;border-bottom-color:#122567;border-bottom-style:solid;border-bottom-width:1px;border-left-style:none;border-left-width:0px;margin-top:0\"><summary>Jag har TV-abonnemang hos Sappa men har inte f\u00e5tt min nya TV-utrustning via posten<\/summary>\n<p>Kontrollera om du f\u00e5tt information fr\u00e5n Postnord g\u00e4llande paket fr\u00e5n Sappa. Paketet ska h\u00e4mtas hos ombud. Har du inte f\u00e5tt n\u00e5gon information fr\u00e5n Postnord g\u00e4llande paketet, kontakta Sappa f\u00f6r att kontrollera status f\u00f6r ditt paket. <\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-arrow-icon-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-style:none;border-right-width:0px;border-bottom-color:#122567;border-bottom-style:solid;border-bottom-width:1px;border-left-style:none;border-left-width:0px;margin-top:0\"><summary>Hur kopplar jag in min TV-box?<\/summary>\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-5e8948bb37513ec4b1fe5762e3f7667e\">F\u00f6lj <a href=\"https:\/\/sappa.se\/kundsupport\/kundsupport-tv-play\/vilken-typ-av-utrustning-har-du\/vilken-modell\/kom-igang-med-dilog-uca-b160r\" data-type=\"link\" data-id=\"https:\/\/sappa.se\/kundsupport\/kundsupport-tv-play\/vilken-typ-av-utrustning-har-du\/vilken-modell\/kom-igang-med-dilog-uca-b160r\">Sappas guide<\/a> f\u00f6r inkoppling av TV-utrustningen. T\u00e4nk p\u00e5 att n\u00e4tverkskabel iej ing\u00e5r i utrustningen Sappa skickar ut.<\/p>\n\n\n\n<p>Det beh\u00f6ver finnas koppling med n\u00e4tverkskabel fr\u00e5n fiberutrustningen till IPTV-boxen. Den enklaste l\u00f6sningen \u00e4r att koppla direkt med n\u00e4tverkskabel. Sitter din fiberutrustning l\u00e5ngt ifr\u00e5n din TV finns det lite olika l\u00f6sningar f\u00f6r att koppla in IPTV-utrustningen. <\/p>\n\n\n\n<p>Man kan ta hj\u00e4lp av en elektriker och dra n\u00e4tverkskabel i samma kanalisation i fastigheten som tidigare anv\u00e4nts f\u00f6r koax-kablar. Som exempel finns det tv\u00e5 lokala firmor Elteknikgruppen (010-207 99 20 \/ info@elteknikgruppen.se) och BL Design (08-730 43 37 \/ info@bl-design.se) som utf\u00f6r den sortens arbeten. Vill man inte dra kabel finns \u00e4ven alternativet att anv\u00e4nda t.ex. en powerline adapter f\u00f6r att f\u00e5 n\u00e4tverkssignalen till IPTV-utrustningen.<\/p>\n\n\n\n<p>Har man bredbandsabonnemang och inte vill dra n\u00e4tverkskabel till sin TV-utrustning finns \u00e4ven m\u00f6jligheten att byta ut TV-boxen mot en TV-hub, d\u00e5 g\u00e5r TV-signalen via tr\u00e5dl\u00f6st n\u00e4tverk ist\u00e4llet. Kontakta Sappa f\u00f6r att best\u00e4lla ut en TV-hub. <\/p>\n\n\n\n<p>Precis som innan kan du \u00e4ven anv\u00e4nda appen Sappa Play f\u00f6r att streama ditt TV-utbud fr\u00e5n Sappa. Sappa play finns tillg\u00e4nglig p\u00e5 b\u00e5de Apple och Google TV-enheter och flertalet TV-modeller. <br><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-arrow-icon-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-style:none;border-right-width:0px;border-bottom-color:#122567;border-bottom-width:1px;border-left-style:none;border-left-width:0px;margin-top:0\"><summary>Jag beh\u00f6ver hj\u00e4lp att dra n\u00e4tverkskabel till min TV-utrustning<\/summary>\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-9a1d894548d4728908e73f3d9b3dd5d0\">Beh\u00f6ver man hj\u00e4lp att dra n\u00e4tverkskabel till sin utrustning s\u00e5 kan man ta hj\u00e4lpa av elektriker. Som exempel finns det tv\u00e5 lokala firmor Elteknikgruppen (010-207 99 20 \/ info@elteknikgruppen.se) och BL Design (08-730 43 37 \/ info@bl-design.se) som utf\u00f6r den sortens arbeten. <\/p>\n\n\n\n<p>Eftersom antennuttagen ej kommer att vara aktiva efter oml\u00e4ggningen kan man ofta anv\u00e4nda kanalisation som tidigare anv\u00e4nts f\u00f6r antennkablar till att dra n\u00e4tverkskablar. <\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-arrow-icon-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-style:none;border-right-width:0px;border-bottom-color:#122567;border-bottom-width:1px;border-left-style:none;border-left-width:0px;margin-top:0\"><summary>F\u00f6r\u00e4ndras tj\u00e4nsterna efter oml\u00e4ggningen?<\/summary>\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-77173c8a2309e82acf355327c284368f\">Bredbandstj\u00e4nsten kommer att fungera precis som tidigare, men samtliga bredbandstj\u00e4nster kommer att bli symmetriska s\u00e5 uppladdningshastigheten blir h\u00f6gre f\u00f6r flera tj\u00e4nster.<\/p>\n\n\n\n<p>TV-tj\u00e4nster kommer att g\u00e5 fr\u00e5n TV via koax till IPTV med m\u00f6jlighet att pausa, spola och se TV-program upp till en vecka tillbaka. Kunder med abonnemang kommer att f\u00e5 TV-utrustning utskickad fr\u00e5n Sappa via postnord tillsammans med instruktioner f\u00f6r hur detta ska kopplas in.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-arrow-icon-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-style:none;border-right-width:0px;border-bottom-color:#122567;border-bottom-style:solid;border-bottom-width:1px;border-left-style:none;border-left-width:0px;margin-top:0\"><summary>Hur kopplar jag in min TV-hub?<\/summary>\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-a45082fea3827c47930458c90082ed3a\">F\u00f6lj <a href=\"https:\/\/sappa.se\/kundsupport\/kundsupport-tv-play\/vilken-typ-av-utrustning-har-du\/vilken-modell\/kom-igang-med-digitalbox?guide=tv-hub-1\">Sappas guide<\/a> f\u00f6r inkoppling av utrustningen. <\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-arrow-icon-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-style:none;border-right-width:0px;border-bottom-color:#122567;border-bottom-style:solid;border-bottom-width:1px;border-left-style:none;border-left-width:0px;margin-top:0\"><summary>Jag har mediask\u00e5p, hur ska jag koppla in min TV-utrustning?<\/summary>\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-4c661d0d601ff66a63e3cfcae05e6d80\">Mediask\u00e5pet sitter ofta i anslutning med proppsk\u00e5p eller liknande. Anv\u00e4nd uttagen i mediask\u00e5pet f\u00f6r att koppla n\u00e4tverket vidare till ett av uttagen i fastigheten. <\/p>\n\n\n\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-2a5068daa9c4b89a31eb3c187d415e40\"><strong>Exempel<\/strong><br>Koppla med n\u00e4tverkskabel fr\u00e5n port1 p\u00e5 fiberkonverteraren till uttag nr 2 i mediask\u00e5pet. D\u00e5 f\u00e5r du internet i uttag nr 2 i fastigheten och kan koppla in din TV-utrustning med n\u00e4tverkskabel d\u00e4r.&nbsp;<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-arrow-icon-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-style:none;border-right-width:0px;border-bottom-color:#122567;border-bottom-style:solid;border-bottom-width:1px;border-left-style:none;border-left-width:0px;margin-top:0\"><summary>Jag har kopplat in min TV-box men den st\u00e5r i offline-l\u00e4ge<\/summary>\n<p>Om boxen st\u00e5r i offline-l\u00e4ge inneb\u00e4r det att den inte har n\u00e4tverks\u00e5tkomst. Kontrollera att boxen \u00e4r kopplad mot en n\u00e4tverksport p\u00e5 fiberkonverteraren. Om du kopplar via en panel med n\u00e4tverksuttag i ditt mediask\u00e5p &#8211; kontrollera att numret p\u00e5 uttaget i mediask\u00e5pet \u00f6verensst\u00e4mmer med numret p\u00e5 uttaget ute i fastigheten.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-arrow-icon-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-style:none;border-right-width:0px;border-bottom-color:#122567;border-bottom-style:solid;border-bottom-width:1px;border-left-style:none;border-left-width:0px;margin-top:0\"><summary>Jag vill ha TV till flera TV-apparater<\/summary>\n<p>Har du i dagsl\u00e4get abonnemang med utrustning till flera TV-apparater kommer de skicka ut motsvarande antal IPTV-utrustning till dig. Efter oml\u00e4ggningen kr\u00e4vs IPTV-utrustning till varje TV f\u00f6r att kunna f\u00e5 \u00e5tkomst till TV-kanaler. Kontakta Sappa p\u00e5 tel 010-810 91 43 f\u00f6r att best\u00e4lla ut utrustningen som kr\u00e4vs f\u00f6r att ha IPTV till flera TV-apparater.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-arrow-icon-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-style:none;border-right-width:0px;border-bottom-color:#122567;border-bottom-style:solid;border-bottom-width:1px;border-left-style:none;border-left-width:0px;margin-top:0\"><summary>Jag vill ha TV via wifi<\/summary>\n<p>Kontakta Sappas kundtj\u00e4nst och best\u00e4ll en TV-hub med abonnemang. Hubben kan kopplas via wifi. <\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-style-arrow-icon-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\" style=\"border-top-style:none;border-top-width:0px;border-right-style:none;border-right-width:0px;border-bottom-color:#122567;border-bottom-style:solid;border-bottom-width:1px;border-left-style:none;border-left-width:0px;margin-top:0\"><summary>Hur fels\u00f6ker jag TV-tj\u00e4nsten?<\/summary>\n<p class=\"has-contrast-1-color has-text-color has-link-color wp-elements-d5b9ee35eeab012da25a4dc0fa3e0b67\">F\u00f6lj <a href=\"https:\/\/sappa.se\/kundsupport\/kundsupport-tv-play\/felsokning-tv\/ingen-signal#\/guides?slug=s11\" data-type=\"link\" data-id=\"https:\/\/sappa.se\/kundsupport\/kundsupport-tv-play\/felsokning-tv\/ingen-signal#\/guides?slug=s11\">Sappas guide<\/a> f\u00f6r fels\u00f6kning. Kommer inte tj\u00e4nsten ig\u00e5ng efter att du f\u00f6ljt fels\u00f6kningsguiden &#8211; kontakta Sappas kundtj\u00e4nst.<\/p>\n\n\n\n<p>Precis som tidigare g\u00e5r det \u00e4ven streama hela ditt utbud via Sappa Play. <\/p>\n<\/details>\n\n\n\n<div style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0;height:8px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-base-background-color has-background has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-f46f843c wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--50);padding-bottom:0;padding-left:var(--wp--preset--spacing--50)\">\n<hr class=\"wp-block-separator alignfull has-text-color has-alpha-channel-opacity has-background\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20);background-color:#dde9e9;color:#dde9e9\"\/>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>VI F\u00d6RBEREDER FIBERN\u00c4TET F\u00d6R FRAMTIDEN Vi f\u00f6rbereder v\u00e5rt fibern\u00e4t f\u00f6r framtida \u00f6ppen fiber och fler valm\u00f6jligheter. Vi planerar att kunna \u00f6ppna upp v\u00e5rt fibern\u00e4t \u00e5r 2027, men innan dess kr\u00e4vs en hel del arbete. Just nu arbetar vi med att f\u00f6rbereda v\u00e5rt fibern\u00e4t f\u00f6r \u00f6ppen fiber. N\u00e4r det \u00e4r dags att l\u00e4gga om fibern\u00e4tet i [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1123","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lyssna-njut.se\/index.php?rest_route=\/wp\/v2\/pages\/1123","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lyssna-njut.se\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lyssna-njut.se\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lyssna-njut.se\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/lyssna-njut.se\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1123"}],"version-history":[{"count":51,"href":"https:\/\/lyssna-njut.se\/index.php?rest_route=\/wp\/v2\/pages\/1123\/revisions"}],"predecessor-version":[{"id":1340,"href":"https:\/\/lyssna-njut.se\/index.php?rest_route=\/wp\/v2\/pages\/1123\/revisions\/1340"}],"wp:attachment":[{"href":"https:\/\/lyssna-njut.se\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1123"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}